# Terms and Conditions

## 1. Introduction

Welcome to 5 Star Appliance Repair. These terms and conditions outline the rules and regulations for the use of our services. By accessing our services, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our services.

## 2. Services

5 Star Appliance Repair provides repair and maintenance services for household appliances. The scope of services includes, but is not limited to, diagnosis, repair, maintenance, and replacement of parts for appliances such as refrigerators, washing machines, dryers, dishwashers, and ovens.

## 3. Appointment and Scheduling

– Appointments can be scheduled via our website, phone, or email.

– We strive to honor all scheduled appointments; however, there may be circumstances that require rescheduling. In such cases, we will notify you as soon as possible.

– If you need to cancel or reschedule an appointment, please inform us at least 24 hours in advance.

## 4. Estimates and Pricing

– Upon diagnosing the issue, our technician will provide an estimate for the repair.

– All estimates are based on the current market prices for parts and labor.

– The final bill may vary from the estimate if additional parts or labor are required. You will be informed of any changes before proceeding.

## 5. Payments

– Payment is due upon completion of the service.

– We accept payments via cash, credit card, or other payment methods as agreed upon.

– Invoices will be provided for all services rendered.

## 6. Warranty and Liability

– We provide a limited warranty on all parts and labor for a period of 90 days from the date of service. This warranty covers defects in materials and workmanship.

– The warranty does not cover issues arising from misuse, unauthorized repairs, or normal wear and tear.

– Our liability is limited to the amount paid for the service. We are not liable for any indirect, incidental, or consequential damages.

## 7. Customer Responsibilities

– Ensure that the appliance is accessible for repair and that the working area is free of hazards.

– Provide accurate information regarding the appliance and the issue to be repaired.

– Notify us of any changes to the scheduled appointment as soon as possible.

## 8. Privacy and Confidentiality

– We respect your privacy and are committed to protecting your personal information.

– Any information collected during the service process will be used solely for the purpose of providing the service and will not be shared with third parties without your consent, except as required by law.

## 9. Termination of Services

– We reserve the right to refuse or terminate services at our discretion. Reasons for termination may include, but are not limited to, unsafe working conditions, fraudulent activity, or non-payment.

## 10. Governing Law

– These terms and conditions are governed by and construed in accordance with the laws of the state of Arizona. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of Arizona.

## 11. Changes to Terms and Conditions

– We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms and conditions.

Thank you for choosing 5 Star Appliance Repair. We appreciate your business and look forward to serving you.